Privacy Policy

Your Privacy Matters to Us

Last Updated: December 20, 2024

1. Introduction

Creative Studio ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Chakrellthim.cv and use our services. This policy complies with the New Zealand Privacy Act 2020 and the General Data Protection Regulation (GDPR) where applicable.

By using our website and services, you consent to the data practices described in this policy. If you do not agree with the terms of this policy, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for workshops or classes
  • Book private lessons
  • Contact us through our contact form
  • Subscribe to our newsletter

This information may include:

  • Name and contact information (email address, phone number, postal address)
  • Payment information (processed securely through third-party payment processors)
  • Information about your artistic interests and preferences
  • Emergency contact information for workshop participants

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type and version
  • Operating system
  • Pages you visit and time spent on pages
  • Referring website addresses
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To process bookings, registrations, and provide our workshops and classes
  • Communication: To respond to your inquiries, send booking confirmations, and provide customer support
  • Marketing: To send you promotional materials about our services (with your consent)
  • Legal Compliance: To comply with legal obligations and protect our legal rights
  • Website Improvement: To analyze website usage and improve our services
  • Safety: To ensure the safety of participants in our workshops and classes

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data based on the following legal grounds:

  • Consent: When you have given clear consent for us to process your data
  • Contract Performance: To fulfill our contractual obligations to you
  • Legal Obligation: To comply with legal requirements
  • Legitimate Interests: For our legitimate business interests, such as improving our services

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., payment processors, email service providers)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with any merger, sale, or transfer of assets
  • With Your Consent: When you have given us explicit permission to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request access to your personal data
  • Rectification: Request correction of inaccurate data
  • Erasure: Request deletion of your personal data
  • Restriction: Request restriction of processing
  • Data Portability: Request transfer of your data to another service provider
  • Objection: Object to processing of your personal data
  • Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

For more information about our use of cookies, please see our Cookie Policy.

9. Children's Privacy

Our services are designed for participants of all ages, including children. When we collect personal information from children under the age of 16 (or the applicable age of consent in your jurisdiction), we do so with parental consent. We do not knowingly collect personal information from children without appropriate consent.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Creative Studio
14 Nobs Line, Strandon
New Plymouth 4312
New Zealand
Phone: +64 6 758 3128
Email: Contact us through our contact form